Remote Support
Remote Support
2 products
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Imperial
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On-site support
1 variantOur expert technicians will be at your location to provide proactive and reactive support, ensuring optimal performance and promptly addressing any issues.
Benefits
- Increased uptime
- Maintained quality
- Prioritized response time
REMOTE CARE
5 variantsAccess advanced Knowledge DataBase (e.g. news, changelogs, article about software usage) from our Support Portal. Connect to our expert team through our ticketing system. Just ask your question, we will answer shortly! Get your first data analysis to see what value we can create from your data. This will give you advanced analytics and recommended actions to improve your production.
Benefits
- Instant support, efficient and online
- Proactive Updates, pushed notifications
- Remote experts, dedicated skilled team
- Minimal support CO2 footprint